Monday, June 27, 2011

E-Discovery Outsourcing, LPO And KPO Services In India

Outsourcing industry is witnessing many ups and downs in India. This is natural in a dynamic environment in which we live today. However, information and communication technology (ICT) related outsourcing issues are posing the biggest challenge before the outsourcing industry of India.

Indian outsourcing industry carries on business process outsourcing (BPO), legal process outsourcing (LPO), knowledge process outsourcing (KPO), etc. However, technology related LPO and KPO service providers in India are just handful. At Perry4Law Techno Legal Base (PTLB) we are managing the leading techno legal LPO and KPO services in the world.

A techno legal LPO and KPO platform is different from a simple LPO and KPO firm in the sense that it caters the requirements of both law and technology. Techno legal LPO and KPO services are in much demand for ICT related industries, ICT litigations and consultancies, etc.

A typical techno legal LPO or KPO would provide services in the fields of cyber law, cyber forensics, e-discovery, digital evidencing, techno legal dispute resolutions, cyber due diligence, etc.

As far as e-discovery related litigation, LPO and KPO services in India are concerned, they are managed by just one or two LPO and KPO providers. This is so because we have no e-discovery laws and regulations in India. In the absence of such legislations and public awareness there is very less demand for e-discovery related LPO and KPO works from India. A dominant majority of e-discovery related work comes from foreign jurisdictions where technology related laws are well placed.

Similarly, techno legal e-discovery LPO and KPO also requires domain specific expertise that is not easy to acquire. This is another reason why most of the LPO and KPO providers in India do not provide e-discovery related services.

However, India is paying attention to regulatory issues of ICT and more demand for e-discovery related LPO and KPO services would arise in future. It would be better idea if LPO and KPO providers in India develop good e-discovery related expertise till then.

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