Tuesday, May 3, 2016

LPO And Legal KPO Industry Of India Must Be Innovative To Retain Business From Other Countries

Innovation is at the heart of all business models. Whether it is e-commerce, legal process outsourcing (LPO), knowledge process outsourcing (KPO) or any other form of business activity, innovation is a necessity to sustain business growth and to remain in the industry. At Perry4Law Organisation (P4LO) we have stressed upon this requirement in the year 2011 itself.

Indian outsourcing industry is currently passing through turbulent times. There are many factors that are responsible for this situation in India. These include tightening of the visa norms by foreign countries, emergence of alternative labour forces in other countries, increased use of information and communication technology (ICT) and automation system for outsourced businesses, etc.

Innovation can help the LPO and KPO industry of India. LPO and KPO industry of India is still maturing but the challenges for it in future are very diverse in nature. LPO and KPO service providers of India must keep their KPO services flexible, innovative and contemporary. P4LO has been working on this philosophy for almost a decade. We have been providing techno legal services in the fields like cyber law, cyber security, cyber forensics, e-discovery, e-courts, e-commerce, e-governance, online dispute resolution (ODR), etc that no other LPO and KPO services providers is providing as on date.

The growth of India's outsourcing industry has reduced from 20% in the year 2000 to 12% in the year 2016-17. This is further going to decrease in the coming years due to non availability of on site workforce option to the outsourcing industry. The industry has based its growth on the ability to remotely deliver software services to clients and use a small number of employees on site to help customers roll out the software and systems they have built. The changed visa norms have toppled down the outsourcing industry of India for the time being.

The Indian outsourcing industry needs to transform itself before it is too late. Companies are already racing to keep pace with these changes and many are focusing on implementation of non-linear initiatives using automation and software platforms, by enabling its clients to digitise their processes and by incubating disruptive solutions internally and by partnering with startups externally.

Innovative solutions like e-courts, ODR mechanisms, etc can be specifically beneficial for LPO and legal KPO industry of India. Indian LPO and legal KPO industry also needs to be well versed with latest technology related issues of cyber law, cyber security, cyber forensics, e-discovery, bitcoins, cloud computing, e-commerce, etc. For instance, the cyber security obligations of directors of Indian companies and law firms operating in India have tremendously increased. However, there are only handful of law firms in India that can manage cyber security legal issues. These numbers decrease further where complicated international legal issues of cyber security and conflict of laws in cyberspace are involved.

Only those LPO and legal KPO service providers in India and other jurisdictions would survive would could handle the techno legal issues of contemporary times. Adaptability and innovation is the key for long term sustainability in this cut throat competition world.

Monday, October 8, 2012

Techno Legal Initiatives Of Perry4Law And PTLB

Techno legal issues pose special challenges before all nations. This is so because these issues are complex combination of both technical and legal issues. At Perry4Law and Perry4Law Techno Legal Base (PTLB) we have been spearheading many world renowned techno legal initiatives.

Similarly, on the education, trainings and skills development front as well Perry4Law and PTLB have been managing many initiatives. For instance, the exclusive techno legal e-learning in India is managed by PTLB whereas highly specialised and domain specific trainings and education is managed by Perry4Law techno Legal ICT Training Centre (PTLITC).  

We are also discussing important issues pertaining to international ICT policies and strategies. Similarly, techno legal issues are specifically discussed at PTLB blog. We hope these initiatives would prove useful to all stakeholders.

Source: ICTPS Blog

Saturday, March 17, 2012

E-Discovery Outsourcing To India

Electronic discovery (e-discovery) in India is yet to be accepted as a part of organisational practice. However, e-discovery is widely used in developed nations. E-discovery in India and its uses must be explained to business houses and individuals so that the potential of e-discovery can be utilised to the maximum possible extent.

Although Indian companies and organisations are still exploring use of e-discovery in their business models yet e-discovery outsourcing, LPO and KPO services in India has great potential. However, e-discovery services require techno legal expertise that very few individuals and firms possess. Electronic discovery and litigation support services in India are, therefore, still evolving.

At Perry4Law and Perry4Law Techno Legal Base (PTLB) we believe that electronic discovery (e-discovery) services in India can be used by organisations, law enforcement agencies, lawyers, public prosecutors, defense attorney, etc. Similarly, e-discovery services in India may also be required in civil and criminal cases.

Virtual data rooms and legal compliances in India have further increased the scope of e-discovery in India. E-discovery for cloud computing in India is another are that would emerge. Even e-discovery for social media in India would be required.

Perry4Law and PTLB believe that e-discovery in India needs to be developed so that various stakeholders can be benefited from it. Further, if India wishes to be an e-discovery outsourcing hub of the world, India must concentrate further upon e-discovery.

Friday, January 6, 2012

Legal Process Outsourcing (LPO) In India

Legal process outsourcing (LPO) in India is booming and the reason for the same is educated and English speaking legal workforce. Although legal process outsourcing (LPO) services in India are growing yet competition from other Asian countries is also increasing. There are other destinations as well that possess English speaking educated workforce. Therefore, legal workforce of India must be skilled driven to keep the LPO advantage intact.

Legal fraternity of India must explore new fields of legal practice. For instance, legal cyber security services in India have great demand. Similarly, e-discovery outsourcing, LPO and KPO services in India are also going to increase in future. However, there are very few LPO and KPO companies and firms in India that are providing e-discovery services in India and cyber security related legal services. While there is no doubt about the quality of legal research in India yet techno legal fields are still not explored in India.

Techno legal LPO and KPO services in India are going to be in great demand. This is more so for regarding the knowledge process outsourcing (KPO) services in India that are domain specific and high expertise based assignments. Perry4Law and Perry4Law Techno Legal Base (PTLB) have been providing the best techno legal LPO and KPO services in India and elsewhere.

Some of the exclusive techno legal LPO and KPO services of Perry4Law and PTLB include brand protection, corporate services, contract management, cyber due diligence, cyber forensics, cyber law, cyber security, e-discovery, IPRs management, litigation support, LPO, LPO and KPO skills development, reputation management, social media compliances, cyber law due diligence compliances, cyber security due diligence compliances, etc.

Legal process outsourcing (LPO) services in India need to be suitable molded keeping in mind the present requirements of information and communication technology (ICT). Presently this is not happening and this is also affecting the share of LPO and KPO assignments forwarded to India.

India must deliver high quality LPO and KPO services that other destinations may not be able to provide. However, techno legal skills development for lawyers, LPO and KPO is required to meet this objective. The sooner it is done the better it would be fore the larger interest of LPO and KPO industry of India.

Thursday, January 5, 2012

Legal Cyber Security Services In India

Cyber security has become inevitable and essential for individuals and companies dealing in an online environment. Whether it is e-banking, e-commerce, e-governance, online ticket booking or any other similar online transaction, cyber security is not only a safety requirement but also a legal requirement.

Of late, cyber law due diligence and cyber security due diligence has been mandated by the information technology act 2000 (IT Act 2000) for various stakeholders. IT Act 2000 is the Cyber law of India that prescribes that Internet intermediaries and Indian companies are required to follow due diligence while dealing in an online environment and while providing online services.

Cyber security in India is still not significantly followed by individuals and companies. Individuals and companies in India are frequently targeted by cyber criminals and these individuals and companies suffer looses due to the cyber crimes committed by cyber criminals. The cyber security trends in India 2011 by Perry4Law and Perry4Law Techno Legal Base (PTLB) have proved that India has been lax on the part of adoption of cyber security. Even cyber forensics in India has not been adopted well in India.

The problem lies with India’s national cyber security policy. The national cyber security policy of India has not been formulated keeping in mind the techno legal requirements of present and future India. Further, we have no dedicated computer security laws in India. Although the cyber law of India covers few provisions in this regard yet they are not sufficient to address the requirements of cyber security in India.

We have very few cyber law firms in India and cyber security law firms in India are almost missing. Further, we have very few ICT and cyber law lawyers in India that understand the nuances of information technology. Lack of expertise is the main reason that we have almost nil cyber security laws, lawyers and law firms in India. Of course, at Perry4Law and PTLB we have been providing the exclusive techno legal cyber security services in India.

Cyber security legal practice in India and abroad has great potential and lawyers and law firms must not waste this opportunity. Lawyers and other professionals must undergo practical cyber security courses in India. In fact, PTLB e-learning platform is providing techno legal cyber security courses, education and trainings to various stakeholders. PTLB is also managing a techno legal online lawyers training institute in India. We hope lawyers and law firms would not hesitate to capatilise the emerging cyber security legal practice in India and abroad.

Tuesday, December 27, 2011

Electronic Discovery And Litigation Support Services In India

Electronic discovery (e-discovery) in India has still to be considered as an essential part of analysis and investigations. In western countries, e-discovery is well adopted and used. Indian jurisprudence regarding e-discovery is still maturing. We have no dedicated e-discovery law in India. However, e-discovery laws and practices in India need to be developed because in future the same is definitely required to be taken into account for multiple purposes.

While e-discovery in India and its uses are still in infancy stage yet electronic discovery (e-discovery) services in India are flourishing. For instance, e-discovery and litigation services LPO and KPO in India have good scope as work and assignments from western countries is outsourced to India. Realising the potential of e-discovery related LPO and KPO services in India, many LPO firms are now exploring this area.

However, there is a practical difficulty for traditional LPO firms and companies as a shift to e-discovery and litigation services in India requires techno legal expertise. There are very few LPO and KPO firms and companies in India that can provide techno legal e-discovery services in India. This is also the main reason why e-discovery and litigation services in India are still in infancy stage.

So far, Perry4Law Techno Legal Base (PTLB) is the exclusive techno legal e-discovery related solutions and litigation services provider in India. PTLB is also managing the exclusive techno legal digital evidencing and e-discovery centre of India.

In order to develop e-discovery related practices in India, legal and judicial fraternity of India needs a temperament for scientific knowledge. Further, technology must be used for legal and judicial purposes in India. For instance, we are still waiting for the establishment of first e-court of India till December 2011. In fact, we have a single techno legal e-courts training and consultancy centre of India managed by PTLB.

On the front of alternative dispute resolution as well India has performed poorly. For instance, online dispute resolution (ODR) in India is still missing from adjudicatory machinery of India.

E-discovery would be an essential part of adjudicatory and litigation services in India in near future. Adjudicatory mechanisms like cyber appellate tribunal (CAT) of India, e-courts, ODR, etc would further increase its use. Time has come to make e-discovery as an integral part of every organisation in India that deals in technology.

Wednesday, August 31, 2011

Legal Research In India

Legal research is of paramount importance for the successful completion of any law related assignment. Whether it is the internal requirement of a company or a court case, a proper legal research is the foundation for the successful outcome of the same.

Legal research a tedious job that requires great deal of expertise and knowledge. Legal research is also an expensive task hence most of the developed nations outsource the same to developing countries like India.

Thus, legal research has become an important and indispensable part of legal process outsourcing in India (LPO in India). A good LPO services provider must be well aware of the legal systems of various jurisdictions so that it can advice properly upon complicated legal issues arising in concerned jurisdiction.

At Perry4Law and Perry4Law Techno Legal Base (PTLB) we provide the exclusive techno legal LPO and KPO services in India. This allows us to provide legal research services to individuals representing different jurisdictions. These services are unique as they are exclusive techno legal LPO and KPO services in India and world wide.

Issues like cyber law, cyber forensics, cyber security, digital evidencing, e-commerce, e-governance, digital services delivery, e-courts, etc are difficult to analyse as they are techno legal in nature. At Perry4Law and PTLB we specialise in providing techno legal research, LPO and KPO services.

We are expanding our horizons further and in future we would cover many more areas that very few dare to cover.